Privacy Policy

Be The Change Counseling Services, LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.This Privacy Policy explains how we collect, use, maintain, and disclose information collected through www.bethechangecs.com (the “Website”). By using this Website, you agree to the practices described in this Privacy Policy. 

Information We Collect

Information You Voluntarily Provide

We may collect personal information that you voluntarily provide through:

  • Contact forms

  • Consultation requests

  • Newsletter sign-ups

  • Emails or other communications

  • Appointment inquiries

  • Surveys or feedback forms

    This information may include:

  • Name

  • Email address

  • Phone number

  • Information you choose to share with us

    We use this information to respond to inquiries, provide requested services, improve our website, and communicate with you when appropriate.

Automatically Collected Information

When you visit our Website, certain information may be collected automatically through technologies such as cookies and analytics tools.

This may include:

  • IP addressBrowser type

  • Device information

  • Pages visited

  • Time spent on the Website

  • Referral sources

    We may use services such as Google Analytics to better understand website usage and improve user experience.

Cookies and Tracking Technologies

Our Website may use cookies, pixels, and similar tracking technologies to enhance functionality and analyze website traffic.You may choose to disable cookies through your browser settings; however, some features of the Website may not function properly if cookies are disabled.

How We Use Your Information

We may use the information collected to:

  • Respond to inquiries or requests

  • Schedule or coordinate services

  • Improve Website performance and user experience

  • Send newsletters or updates if you opt in

  • Maintain security and prevent misuse of the Website

  • Comply with legal obligations

  • We do not sell your personal information to third parties.

Email Communications

If you choose to provide your email address, you may receive communications from us related to services, updates, or resources you requested.You may unsubscribe from marketing or newsletter communications at any time by clicking the unsubscribe link included in emails or by contacting us directly.Please note that email communication is not always secure. Avoid sending highly sensitive or confidential information through standard email whenever possible.

Third-Party Services

We may use trusted third-party services to support Website functionality, scheduling, analytics, marketing, or payment processing. These providers may have access to limited information necessary to perform their services but are expected to protect your information appropriately.We are not responsible for the privacy practices of third-party websites linked on our Website.

Confidentiality and Therapy Services

Submitting information through this Website does not establish a therapist-client relationship. Information submitted through contact forms, emails, or scheduling requests is not considered part of a clinical record unless you formally become a client.Please avoid sharing detailed confidential or emergency mental health information through the Website.

Data Security

We use commercially reasonable security measures to help protect your information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or internet storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

This Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 without appropriate parental consent.If you believe we have inadvertently collected information from a child under 13, please contact us so we can remove the information.

Your Rights

Depending on your location and applicable laws, you may have rights related to your personal information, including the right to:

  • Access your information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw consent for communications

  • To make a request regarding your information, please contact us using the information below.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.Your continued use of the Website after changes are posted constitutes acceptance of those changes.

Contact Information

Be The Change Counseling Services, LLC
5925 Lehman Dr. Suite 4 Colorado Springs, CO 80918

Email: contact@bethechangecs.com

Effective Date: January 1, 2021